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Playbook › Reports and automations

AI Reply Drafts When a Customer Messages Your Website

When a form message or booking arrives on your site, the AI drafts a reply and emails it to you to send.

What you get

  • Starts when a form message or booking arrives
  • A reply drafted in your business's voice
  • Sent to you as a draft: nothing goes to your customer automatically
  • Pause or change it any time

How it works

  1. Open your workspace and press the button.
  2. Fill in a few details once.
  3. The result is emailed to you and kept in your workspace.

Included with every plan

Open your workspace and press ⏰ Tasks.

Open my workspace

Not a subscriber yet? See the plans, from $9.92 a month.

Questions

Who can use this?

It is included with every paid plan that has the AI builder, from Starter at $9.92 a month. Each run uses a little of the plan's monthly AI allowance.

Does it send anything to my customers?

No. Results are emailed to you. A reply to a customer arrives as a draft for you to send.

Does the AI make things up?

It is told not to. Reviews, prices, awards and numbers you did not give are left as clearly marked placeholders for you to fill in.

How long does it take?

A report takes about a minute. A task runs at the time you set.

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