Refund Policy

Last updated: September 23, 2026

This policy explains how cancellations and refunds work for B2B Agency Live subscriptions, operated by B2B Agency Live AI. Try the free 30-minute demo first to make sure the workspace suits you before subscribing.

1. Cancel anytime

You can cancel your subscription at any time in the workspace under Manage billing / cancel. Cancelling stops future charges. You keep full access until the end of the billing period you have already paid for.

2. Payments are generally non-refundable

Because every visitor can try the full workspace free before subscribing, subscription payments are non-refundable, including for partly used months and unused daily messages, except in the cases below.

3. When we do refund

• Billing mistakes: duplicate charges, or a charge after you had already cancelled.
• Serious service problems: if the workspace was unavailable or unusable for a significant part of your billing period because of a problem on our side, we will refund or credit that period on request.
• If we discontinue the Service: we refund any unused prepaid period.
• Where the law requires it: for example statutory cooling-off rights for consumers in some countries.

4. How to ask

Email tyleroldned@gmail.com (or message us on Telegram @B2BAgencyLive) from the email address you subscribed with, within 14 days of the charge, and tell us what went wrong. Approved refunds go back to your original payment method through Stripe and usually arrive within 5 to 10 business days.

5. Please contact us before disputing a charge

If something looks wrong on your statement, contact us first; we will sort it out quickly. Filing a chargeback without contacting us may lead to your access being suspended while the dispute is reviewed.