Security & privacy

Your business runs on this platform, so here is plainly how we protect your account, your customers and your money, and how you stay in control of your data.

Your account

๐Ÿ”‘Sign-in without passwords

You sign in with a one-time code or link sent to your email, so there's no password to steal or reuse. Sessions are signed with a secret only our servers hold and expire after 30 days.

๐Ÿ”’Encrypted everywhere

Every page, every request and every website you publish uses HTTPS. Secrets you connect, like your texting account token or your own AI key, are encrypted (AES-256) before they're stored, and never shown again.

๐ŸงฑAccounts kept apart

Each account's websites, contacts, deals, orders, bookings, email lists and chats are stored under that account only. An agency's client accounts are fully separate from each other: one client never sees another's data.

๐Ÿ›ก๏ธProtection from abuse

Every part of the service has rate limits and bot filters, and sign-in codes are limited per address and per connection, to stop guessing, spam and scraping.

Payments and your customers

๐Ÿ’ณCards handled by Stripe

All card payments, for your plan and for your own sales, go through Stripe, a certified payment processor. Card numbers never touch our servers. Your customers' payments go straight to your own Stripe account; we take 0%.

๐Ÿ“ฌYour customers' messages

Form messages, bookings and orders from your websites are stored for you only and emailed to you. Marketing emails carry your business name and a one-click unsubscribe, and "do not contact" is respected everywhere: email, texts, workflows and AI agents.

๐Ÿ”—Hard-to-guess file links

Files you create (images, videos, music, voice-overs, documents) are reached through signed links that can't be guessed or listed, so only people you give a link to can open the file.

AI you can trust

๐Ÿค–AI agents with approval

  • Each agent only sees what you allow (read or edit, per tool).
  • Anything that acts for you (updating the CRM, emailing or texting customers) stays off until you switch it on.
  • Guardrails you set: daily email limits, who it may contact.
  • Every run is logged step by step; pause or undo any time.

๐Ÿง Your data stays yours

We use your content to do what you ask: build your site, write your email, run your agent. We don't sell it. Text from customers, forms and web pages is treated as information, never as instructions to the AI, and research by agents uses public business information only.

โš™๏ธReliable by design

The AI connection watches its own health: if one AI provider has an outage, requests move to a working one automatically, and the team is alerted.

Staying in control

๐Ÿ“ฆDownload everything, any time

Plans & Billing โ†’ Download all my data gives you one zip: spreadsheets of contacts, deals, tasks, email list and orders, every website's files ready to host anywhere, and all the rest in full. It works even after a plan ends.

๐Ÿ—“๏ธClear rules when you cancel

You keep everything until the end of the period you paid for. After that, sites go offline but your data is kept for at least 90 days, so you can come back or download it. Ask us to delete it sooner any time. Read the details

๐Ÿ“ˆPublic status page

Every main part of the platform is checked from the outside every 10 minutes. Live status and 30 and 90 days of history are public, against our target of 99.9% uptime each month. See the status page

Found a security problem? Please email support@b2bagencyliveai.com with "Security" in the subject. We read every report, reply quickly and fix confirmed issues as a priority. Please don't access other people's data or disrupt the service while testing. Questions about privacy: see our privacy policy.